The quality of the carpet was not as good as I anticipated from the sample. The installation was not good at all. We ordered tiles and some were not glued down completely, seams were visible and there was a spot that was not even in contact with the floor. They had to come back twice to fix these issues.
Pluckemin Presbyterian Church
Everything went smoothly, the finished job is beautiful. They were finished two days earlier than anticipated. The foreman was extremely knowledgeable and professional. I was in the loop with each little decision. I especially liked that the whole team met with me to look at the area to be tiled and answered questions that I hadn’t even thought of. That saved a lot of last minute decisions. Very organized and detail-oriented. If they said they would arrive at a certain time, they were there. Oh, and the price was right!
Your customer service was outstanding! The floor turned out beautiful and was done in a timely manner.
The in home consultation and the professional nature of the business.
I really like my floors I would like update my whole place.I would highly recommend them installer was great Tom and Ron gives excellent advice.
Great service! We will definitely use this company again and we'll definitely recommend to friends and family.
Not scratch other floors on your way to refinish floors. I had a bad experience with this.
Nice quality and variety of choices. Sound and logical suggestions by sales staff. Friendly, prompt and respectful service. Very attentive to the customer’s needs and budget requirements. Installation went smoothly.
Ann Marie Bollas
The owner Tammy Bliss is great! I can't say a negative thing about her or my experience with her. I hesitated writing anything regarding her crew because the main person she deals with was very professional, but one of the members of his team who came to rip out the floor ate all my root beer barrels I had sitting out in a candy jar and was throwing the wrappers on the floor and I heard him reaching into my M&M's as well. Then this same person was carelessly putting the boxes of flooring in the living room near the wall and he did not much care if he hit the wall as he did it. My floor near my french door was rotten so we paused work and the next time the crew came they did not have him along, but the son of the floor company made a couple sarcastic comments......telling another member of the team "watch her walls" in a sarcastic fashion. I had told them about it when it happened. I have some scratches on the floor and Tammy said she would be willing to have someone come out to replace them. I asked her to put it in the contract. Lastly, I still have a piece of floor molding that needs attached. Except for the few scratches the floor looks great and they did a great job. They cleaned everything up beautifully (did not leave any trash). I guess that's why I gave a 5 because overall Tammy and her go to flooring person were very professional and I'm sure they probably told the one particular guy about the items I was not thrilled about after they left.
Michael and the crew were so wonderful to work with as I had to postpone the installation more the once as the house was not ready they worked with us and when it was completed it was absolutely beautiful. Have had many complements on our new flooring.